This policy explains how Kriener Insurance Agency ("we", "us") handles personal information collected through this website and in the course of providing insurance services.
Information we collect
When you submit a quote or contact form we collect the information you provide: name, email, phone number, ZIP code, the coverage you're interested in, any message text, and your consent to be contacted. We also record which page the request came from and the time it was submitted. Standard web server logs may capture technical data such as IP address and browser type.
How we use it
We use your information to respond to your request, prepare and service quotes and policies, comply with insurance laws and carrier requirements, and maintain our records. We do not sell your personal information.
Who we share it with
To quote or service coverage we share information with insurance carriers, wholesalers, and their underwriting or claims vendors, and with service providers who host our systems under confidentiality obligations. We may also disclose information where required by law or regulation.
Calls, texts, and email
If you consent on a form, we may contact you by phone, text, or email about your request, including with automated technology. Consent is not a condition of purchase. Reply STOP to opt out of texts or ask us to remove you from email at any time.
Security and retention
We use reasonable administrative and technical safeguards to protect the information we hold, and retain it as long as needed for the purposes above and to meet legal and recordkeeping requirements. No system is perfectly secure — please don't send full Social Security numbers, driver's license images, or account numbers through website forms or unencrypted email.
Your choices
You may request access to, correction of, or deletion of the personal information we hold about you, subject to the records we must keep by law. Contact us to make a request.
Children
This site is not directed to children under 13 and we do not knowingly collect their information.
Contact
Kriener Insurance Agency, 724 Bielenberg Drive, Ste 5, Woodbury, MN 55125. Phone (651) 734-2370, email info@krienerinsurance.com.
We may update this policy; the current version is always posted here. Last updated 2026.